Tech Support

We sincerely apologize if you have experienced technical difficulties while submitting our online form. We understand how frustrating this can be and appreciate your patience as we work to resolve the issue.

We are here to help. If you encounter any difficulties, please try the following steps:

Browser Requirements

To ensure the best experience with our forms, please use one of the following supported browsers:

  • Chrome: Version 30 or newer
  • Firefox: Version 48 or newer
  • Edge: Any version
  • Opera: Version 17 or newer
  • Safari: Version 9 or newer
  • Phone Number: Please type your phone number in the following format: +19783552347 (with the plus sign and numeric country code but no spaces, dashes, or parentheses). The country code for the US/Canada is +1. Find your numeric country code.
  • This is true for BOTH phone number fields.
  • Address: Autofill might incorrectly place your address in Line 2, so please move it to Line 1.
  • This is true for BOTH the contact address and billing address fields.
  • Address: Please do not use any punctuation — for example, use: PO Box (instead of P.O. Box).
  • Country: Start typing the full name of your country  and then select your country when it appears in the dropdown list.
  • Country Code (ISO alpha-2): Please include the two letters representing your country. The country code for the US is US. Find your ISO alpha-2 country code.
  • Accommodations: This field is required, including the gender drop-down selection.
  • Credit card: Please type your expiration date as a 2-digit month + 2-digit year — for example, use 12/27 (instead of 12/2027).

 

If you still encounter issues, please try the following solutions:

  • Program Questions: Please do not leave any blank fields. If there are questions for which you have no response, please type: N/A.
  • Emergency Contact: This field is required.
  • Payment Level: This field is required.
  • Phone Number: Please type your phone number in the following format: +19783552347 (with the plus sign and numeric country code but no spaces, dashes, or parentheses). The country code for the US/Canada is +1. Find your numeric country code.
  • This is true for BOTH phone number fields.
  • Address: Autofill might incorrectly place your address in Line 2, so please move it to Line 1.
  • This is true for BOTH the contact address and billing address fields.
  • Address: Please do not use any punctuation — for example, use: PO Box (instead of P.O. Box).
  • Country: Start typing the full name of your country and then select your country when it appears in the dropdown list.
  • Country Code (ISO alpha-2): Please include the two letters representing your country. The country code for the US is US. Find your ISO alpha-2 country code.
  • Credit card: Please type your expiration date as a 2-digit month + 2-digit year — for example, use 12/27 (instead of 1/2027).
  • If you have further issues, please send us a screenshot of the error message and/or a screen recording for troubleshooting.
  • Please let us know if you have any other questions. Again, we appreciate your patience and apologize for any inconvenience.
  • You can reach out to us for support at contact@buddhistinquiry.org.